Complaints

PH Jones is committed to providing the highest standards of service to all customers.

We recognise that listening and responding positively to views, comments and complaints is fundamental, not only to minimise the frequency of avoidable problems and reduce the likelihood of problems reoccurring, but also to achieve continual service improvement and customer satisfaction.

If you are unhappy with the service you received from PH Jones or with any other aspects related to our company, please email customercare@phjones.co.uk, confirming your name, organisation or landlord (if applicable), address (including postcode), and brief details of your query.  Please also provide us with a contact number so that we can get back to you.