Search This Site:
We have a dedicated Home Emergency Division, providing claims management services and an emergency home repair service for insured customers. Our national team of qualified emergency repair service engineers benefits from the company's 47 years experience in providing domestic repair services.
We provide comprehensive and efficient claims management services, including claims validation and management and the planning, scheduling and dispatch of our national emergency home repair engineers. We supply emergency home repair insurance providers and brokers with a comprehensive emergency repair service, including experienced and reliable multi trade home emergency repair trades, including heating repairs, boiler breakdowns, plumbing repairs, drainage repairs, electrical repairs and specialist trades such as pest, fellen trees and locksmith services. The division directly employs multi trade emergency repair service engineers as well as a national network of emergency home repair contract partners.
We offer a bespoke emergency home repair, including:
All emergency repair service engineers hold the relevant qualifications, accreditations, and experience for the work they undertake. A lead engineer or supervisor is always on duty at any given time, to provide additional technical support.
Where possible, we also invest in multi-skilling engineers to enable us to continue to provide agreed service levels at times of high demand. In addition, all our fleet vehicles benefit from a sophisticated tracking system which - alongside our electronic working facilities - enables us to locate the closest emergency repair service engineer to an emergency home repair.
If you are interested in finding out further information about our claims management services, please contact us.
